Reducing friction so you can focus on
NFT utility, not blockchain education

Redeem provides a seamless experience

Onboard users into Web3 wallets and to Claim, Redeem and Share NFTs with the user’s phone number, stitching the process together. To learn more, follow Jenny’s journey through a FIFA World Cup event powered by Redeem.


Onboarding & Claiming

Jenny purchases a FIFA Women’s World Cup ticket from a ticketing website, selecting the “Fast Pass” option. A text message is populated on her phone. She sends the message and a link to her wallet is automatically sent back with the ticket included.



When she arrives at the event, Jenny takes the “Fast Pass” lane with her car. She scans the QR code at the parking gate which checks her wallet to confirm she has prepaid and the bar raises.



When she gets to the entrance gate, Jenny scans the QR code displayed on signage which checks that her wallet holds the match ticket and then displays the ticket QR code on her phone. The attendant scans Jenny’s phone and she walks in.


Onboarding & Claiming

The stadium is trying to increase concession sales. So, at the VIP player meet-and-greet, Jenny scans a QR code that puts a “Free Pretzel” in her wallet. Jenny later goes to the concession and orders a pretzel and drink. She tells the cashier her phone number which they type into the POS. The free pretzel is redeemed on the spot.


Onboarding & Claiming

EA Sports has a tent in the stadium concourse. A rep tells Jenny that because she has the event ticket as an NFT, her player character can wear a special jersey in the FIFA World Cup video game. All she has to do is connect her gaming profile to the Redeem platform. When Jenny does this, Redeem confirms she has a valid ticket and adds a jersey to her profile.


Onboarding & Claiming

Jenny can also text 4 of her friends the same NFT so their player characters can wear the FIFA jersey as well. Jenny selects “Share Jersey with Friends” and a unique URL is populated in her text messages. Jenny types the names of her friends and hits send. After clicking on the link from Jenny, her friends just need to connect their gaming profiles to Redeem and they can access the jersey.


Onboarding & Claiming

The day after the match, Adidas airdrops an NFT in Jenny’s wallet for $15 off a branded t-shirt. She goes to the Adidas eCommerce site and types her phone number into the Redeem Shopify widget.

Brilliantly Simple

Harness the power of Web3 and NFTs

  • Get creative without being complicated
  • Operate with trust in open ecosystems, outside of walled gardens (Apple, Google, Ticketmaster, Epic, Visa, etc.)
  • Perfect omni-channel attribution. No bots, no fraud.

The phone number, hiding in plain sight

  • Globally unique
  • Easy to remember
  • Known by friends
  • Method of communication
  • Secured to device by carriers

Redeem leverages phone numbers as:

  • Link to one or more Web3 wallets
  • Universal rewards number at POS or eComm store
  • Access to events
  • Key to unlock token gated experiences

Redeem supports the tools you already use

  • Simple Shopify app install
  • POS systems like Square, Toast, and PAR
  • Standard Web3 wallets
  • No coding, no fuss


  • Yes!
  • When a user first onboards, Redeem confirms that the phone number belongs to the physical phone by querying the carrier to authenticate the SIM or by sending an SMS. When moving to a new phone, this process is repeated.
  • Users can also change phone numbers all together. This process is more involved and dependent on a number of factors (ex: Do they still have their old phone number active?). Fortunately, changing phone numbers is a very rare situation.

  • Yes!
  • Any number of wallets can be connected to the Redeem service. By default, a Redeem wallet is created so that the user journey is never interrupted. If a user has a primary wallet they prefer to use, it can be connected to the users phone number by signing a message that is sent to the wallet by Redeem. After this point, the user can configure all NFTs claimed via the phone number be deposited into the specified Wallet.
  • Then, when the Redeem API is queried to determine if a phone number possesses a certain NFT, Redeem looks across all linked wallets.

  • Yes!
  • Redeem supports SMS/Text as well as WhatsApp. Other phone based message apps will be added over time.

  • Redeem is all about brilliant simplicity, this is true for the user as well as the developer. There is a standard API to access all core features. Through work with partners, new APIs are regularly added. There are sample applications, which include source code that are included to accelerate development.
  • For a no-code option, there is a workflow editor which allows for rapid creation of token gated events as well as promotions/rewards which can be redeemed through eCommerce storefronts and at retail point of sale.

  • All NFTs in the Redeem wallet as well as linked wallets can be viewed by logging into to
  • Redeem is a web based platform. So, it is also possible to embed the wallet into an application or website to give a more holistic experience for the user.

  • Redeem requires the user to have a carrier issued number. This ensures that a bad actor can’t spin up thousands of fake Google Voice accounts to abuse the platform. 

  • No
  • SIM swapping occurs when a bad actor convinces a telco carrier to switch phone numbers to a phone they control, aka Social Engineering. Once they do that, the bad actor has full control over the phone number. At least until the real owner contacts the carrier. Which is usually done in very short order.
  • Redeem asks the user for a pin code as a backup. When a new phone is detected, the user is asked to enter the pin code. A cool down effect on incorrect pin code entries makes this a very poor attack vector.